Privacy & Cookie Policy

1. Introduction

Atlas Building Technology Co., Ltd. ("Atlas", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website atlas-alu.com (the "Site") or engage with our services.

By accessing or using our Site, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or inquiry form on our Site
• Subscribe to our newsletter or marketing communications
• Request a catalogue, quote, or product information
• Communicate with us via email, phone, or other channels

This information may include your name, email address, phone number, company name, project details, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website addresses
• Pages visited, time spent, and click patterns
• Device information (type, screen size, resolution)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our Site. See Section 5 for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries: To answer your questions and provide information about our products and services
• Providing services: To deliver requested catalogues, quotes, and technical documentation
• Improving our Site: To analyse usage patterns and optimise the user experience
• Marketing communications: To send relevant product updates and industry insights (with your consent)
• Legal compliance: To meet regulatory requirements and resolve disputes
• Security: To protect against unauthorised access and maintain site integrity

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third parties who assist us in operating our Site, conducting our business, or serving you (e.g., hosting providers, analytics services, email delivery services)
• Business partners: With certified Atlas partners in your region, solely for the purpose of providing you with local support and services
• Legal requirements: When required by law, court order, or governmental regulation
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Cookie Policy

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and improve your experience.

5.2 Types of Cookies We Use

5.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling cookies may affect the functionality of our Site.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Inquiries and contact form submissions are retained for up to 24 months unless a longer retention period is required.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data in a structured, machine-readable format
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing of your personal information

To exercise any of these rights, please contact us at Milky@atlas-alu.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using our Site, you consent to such transfers. We take appropriate safeguards to ensure your data is protected in accordance with this policy.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy and Cookie Policy or our data practices, please contact us: